Privacy Policy

Last updated: 19 August 2026

This Privacy Policy explains how NOURUE LTD ("Nourue," "we," "us," or "our") collects, uses, and protects your personal data when you visit or buy from nourue.com (the "Site"). We are the data controller for the personal data we process. Contact: info@nourue.com.

1. Personal data we collect

• Information you provide: name, delivery and billing address, email address, phone number, and order details.
• Payment information: payments are handled by our third-party payment providers. We do not store full card details on our servers.
• Information collected automatically: device type, browser, IP address, and pages viewed, collected through cookies and similar technologies.

2. How we use your data and our lawful bases (UK GDPR)

• To process and deliver your orders and provide customer support — performance of a contract.
• To prevent fraud, keep the Site secure, and improve our products and service — our legitimate interests.
• To send marketing communications where you have opted in — consent (you can withdraw at any time).
• To meet legal and accounting obligations — legal obligation.

3. Sharing your data We share personal data only with providers who help us run the business, including our e-commerce platform (Shopify), payment processors, delivery and fulfilment partners, and analytics and advertising providers (such as Meta and Google). We may also disclose data where required by law. We do not sell your personal data.

4. International transfers Where personal data is transferred outside the UK, we rely on appropriate safeguards (such as UK-approved standard contractual clauses / the International Data Transfer Agreement) to protect it.

5. Cookies We use essential cookies to run the Site and optional analytics and advertising cookies to measure performance and show relevant ads. You can manage cookies through your browser settings or our cookie banner where shown.

6. Data retention We keep personal data only as long as necessary for the purposes above, including order records and legal and accounting requirements.

7. Your rights Under UK data protection law you have the right to access, rectify, erase, restrict, or object to processing of your personal data, to data portability, and to withdraw consent at any time. To exercise a right, email info@nourue.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security We use appropriate technical and organisational measures to protect your data. No transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Children The Site is not intended for children under 13, and we do not knowingly collect their data.

10. Changes We may update this policy from time to time. The latest version will always be posted on this page with a revised date.

11. Contact NOURUE LTD — info@nourue.com